Virtual Consultation
Meet one-to-one with a Taylor & Hart jewellery specialist from wherever you are and review stones, proportions and design options together in a clear and supportive online consultation, all at your own pace.


In London, visit us at our Covent Garden store or our City showroom. In Manchester, book in to see us near St. Peter’s Square – available one day a month, with our first date on 16th May. You can also book a virtual consultation from anywhere in the world. Each one-on-one consultation is shaped around your questions and pace, with clear and easy guidance by our jewellery experts.

Meet one-to-one with a Taylor & Hart jewellery specialist from wherever you are and review stones, proportions and design options together in a clear and supportive online consultation, all at your own pace.
If you’d like a more informal discussion about your ideas and requirements, you can message our team 7 days a week.

Our consultants bring years of experience in fine jewellery, diamond sourcing and bespoke design. Each appointment is one-to-one, allowing time to ask questions, compare options and work through the details together.
Each specialist works closely with our in-house design and production teams, so the guidance you receive reflects how your piece will actually be made.
Before you arrive, you’ll know who you’re meeting and what your consultation will focus on, so you can walk in feeling prepared. We look forward to bringing your ideas to life.
In London, we have a store based in Covent Garden, as well as a City showroom on Clements Lane. We also have a showroom in Manchester near St. Peter’s Square, with consultations available one day a month. The store and the showrooms have disabled access on request, so please be sure to notify your consultant ahead of visiting.
If you’re unable to visit London, we can happily discuss your requirements via virtual consultation, or even over the phone, email, Skype or WhatsApp. Whatever works for you. You will still receive the full experience of working with our team of jewellery experts, who will be there to guide you the whole way through.
You don’t need to be a jewellery expert to choose the perfect piece. That’s why we’re here – it all starts with a simple conversation with one of our experts, who will help guide you through the entire process smoothly and unpressured.
Our bespoke design service is what makes Taylor & Hart unique.
To start, you’re assigned a personal design consultant, who will bring your ideas to life in the form of a 3D CAD (computer-aided design). Based on your requirements and price point, they’ll help you select a centre gemstone or diamond.
The design can be amended up to three times. A further three amendments will incur a cost of £100, although 95% of customers do not need more than three iterations. Once you’re happy with your design and final quotation, you can go ahead and place your order online.
If you entirely change your mind on a design that you’ve already iterated and want to go in a totally new direction, you’ll incur a charge of £175 before going ahead with a new design.