Taylor & Hart's Guarantee
Choosing the perfect engagement ring is one of the most important decisions you’ll ever make. We’re committed to providing you with an unsurpassed service and an engagement ring crafted from the finest materials.
Here’s what you can expect from your Taylor & Hart purchase:
- Lifetime Manufacturer Warranty
- 90 Day Returns Policy
- Resizing Policy
- Diamond Price Match Policy
- Diamond Upgrade Policy
- Complimentary Annual Aftercare
- Luxury Packaging
- Free Worldwide Shipping
We offer a complimentary resize for UK, US & EU customers just incase you didn’t get the size right the first time round. We understand that guessing a ring size doesn’t always work–in fact 40% of our customers need their ring resized, so you’re in good company!
We kindly ask that you cover the cost of shipping back to us. For UK & US customers, we will ship your ring back to you free of charge. For EU customers, we do charge for return postage.
Please note that if the ring size change is over two sizes bigger or smaller there may be a fee that needs to be paid for the service as the ring may have to be remade. Visit our Resizing Policy to learn more.
Diamond Upgrade Policy
Customers often return to us, following a milestone anniversary or after a special life event, to upgrade their diamond some years after their engagement.
We offer a range of options for those who wish to upgrade their centre diamond to a larger or higher quality stone.
Read our full Diamond Upgrade Policy.
Complimentary Annual Aftercare
Over time, rings are susceptible to a build up of dirt and general wear and tear. To keep your ring looking as good as new, we offer an annual complimentary clean, polish and inspection service.
Once a year, send or bring your ring back to us and we’ll give it a clean and polish and make sure everything is in order.
Free Worldwide Shipping
We proudly ship worldwide, free of charge. Orders shipped within the UK will be sent via Royal Mail Special Delivery. Orders shipped to the EU will be sent via UPS.
The ring presentation box will be packaged inside unbranded packaging, so the surprise is all yours.
Read our Worldwide Shipping Policy to learn more.