Hope

I found Taylor & Hart online and they impressed me straight away with their website, easiness and simplicity. I reached out to them via email with interest in purchasing an engagement ring and Mihlali was brilliant from the start. She helped me with all my queries, and was patient while I found the perfect ring for my partner. Genuinely great company, service and I’d recommend them to anyone 🙌

Diogo Costa [Verified buyer]

Taylor & Hart were very helpful throughout this whole process and I am so pleased with the end results!

James Upham [Verified buyer]

Both Michelle and Mark were amazing. Michelle was so helpful in talking through the process and booking me in, showing some examples. When I came in to see Mark, he immediately made me feel at ease and we had a great meeting looking through options. All in all, I had a great experience using Taylor & Hart and will be recommending you guys to everyone. My now fiancé LOVES the ring and thanks you guys for helping me.

Charles Crush [Verified buyer]

Florencia and the team were incredibly helpful when it came to picking out my engagement ring. Their value for money and attention to detail is second to none. We were able to make a few modifications to the ring and it came out just like I had imagined it. Couldn't recommend them enough!

Amanda Flint [Verified buyer]

Me and my girlfriend had a wonderful experience with Aline. She gave us all the information we needed and was very helpful with the purchase process. I would highly recommend the company and Aline.

Dani Shurmur [Verified buyer]

Florencia was incredible, great sales person, very personable and super helpful.

Jordan Whitby [Verified buyer]

Thank you so much to Emily, Lisa, Candice, Mikhaela, and the rest of the team at Taylor & Hart for such a wonderful experience, smooth process and stunning engagement ring! Emily went above and beyond to help sort the perfect engagement ring with the specifications I was wanting. And the after care team were super helpful and kind in assisting me with the pickup following completion of the ring. She said YES! Thank you again ladies :)

Karhlia Scata [Verified buyer]

A very professional experience. Florencia was extremely helpful throughout the whole process and was understanding when we took time to make changes. Booking a consultation was easy and gave us peace of mind. There were some delays in getting the ring delivered to us, but these were communicated to us.

Mussa Butt [Verified buyer]

Excellent experience with Taylor & Hart. Especially Aline and Natasha who were very patient with me, helpful and knowledgable in helping me find the right diamond and ring. They were both very attentive and responsive, and provided excellent customer service. Thank you both for everything and helping me throughout this process! Overall first-class experience and excellent service. And without a doubt would highly recommend Taylor & Hart - especially Aline and Natasha.

Mark Lee [Verified buyer]

I couldn't have asked for a better experience at Taylor & Hart. The ring I brought was not an engagement ring, my mum isn't very well and this ring is to symbolise her, our memories and her love. For me the bit I fell in love with about this ring was the band and how it has a ruby set inside which you can change. I had it changed to my mum's birthstone peridot to represent her. Soon I won't be able to see her, but I know she will always be there. You can't see her birthstone inside the ring, but I know it's there. This small beautiful detail is why I brought the ring and it did not disappoint. My appointment with Patrick was so lovely. He was a really kind man, a real pleasure to deal with. We told him our budget and how much I was comfortable spending on the diamond and not once were you made to feel uncomfortable, you were never shown anything out of your price range, you were respected the whole time and it was never ever a sales pitch, which was really nice. There was even the offer of some alternative cheaper options which I think is a really nice thing to offer. You never felt rushed or pushed into make a decision. I already had quite a good idea on the style of ring and the cut of the diamond I wanted, so we didn't have to spend much time going through the options, but any questions I had was answered and explained perfectly. I was listened to the whole time about what I wanted and how I wanted the diamond to be cut. We actually came in a good way under budget as I was never pushed into going for a bigger diamond, as for me the band was the most important part, but it was still amazing to be able to pick your own one! Opening the box for the first time was the most magical experience, seeing it for the first time sparkling away at you. It was breathtaking and exceeded all expectations. Not only do I have this ring to remember my mum by, I also have a lovely day attached to it. Going up to London, being in the lovely studio and trying on all the rings. looking at all these lovely diamonds. Just sitting there and being with my mum. Her being beside me at the appointment, looking at everything and deciding with me, just chatting with Patrick. It was all just a magical day and one I will remember forever. I couldn't have asked for better service from Taylor & Hart, from the people on the online chat and everyone who answered my emails (quickly) to Patrick who lead our consultation. What is quite an emotional sad journey, was made such a lovely pleasant experience and lovely memory. If you have been considering Taylor & Hart for a while now, or you have just discovered them. Even if you feel like maybe your budget isn't big enough and feel slightly intimidated by everything. I would highly recommend them, you are never pushed into anything, you are never made to feel uncomfortable or that your business is not good enough, you are never sold anything. You are guided, you are respected, you are welcomed, you are listened to and you feel magical. Thank you for a lovely experience one I will never forget and for the most beautiful ring I think I will ever own.

Katie Cocks [Verified buyer]

Fantastic customer service. Very quick to respond. Took the stress out of finding an engagement ring. Thanks very much to Lian for all her hard work.

Scott Fowler [Verified buyer]

From start to finish (over 3 years from my first interaction to buying and resizing our wedding rings) the team at T&H have been immaculate. The support the team provided me on finding the right engagement ring to buy meant there was really only one place we could go to buy our wedding rings! For anyone looking to buy rings I would urge you to at least consider if not definitely shop with them - you will NOT be let down. Thanks to all of the people at T&H that helped us with probably the most important decisions of our lives - after all it's something you will look at every single day!

Samuel Murphy [Verified buyer]

Couldn’t recommend Mark and the team at Taylor & Hart anymore, they made every part of the process as stress free as possible. The end result was flawless, my partner was swept away by the ring.

Hannah Coghlan [Verified buyer]

Emily was amazing throughout the whole process of designing our beautiful engagement ring! From the first consultation, I received lots of useful information about selecting diamonds and shortly after, I was picking the perfect stone myself. Emily managed to source a variety of diamonds of the standard I was seeking and allowed me to select the one I liked best. The ring design process was also very smooth. I worked closely with Emily over a month to come up with ideas and form the perfect ring. T&H were able to cater to all my design needs and I was very impressed with the 3D renders. Very happy with the service and the ring!

Dev Parmar [Verified buyer]