Cassia

My partner and I couldn’t be happier with our engagement ring from Taylor & Hart! From start to finish, Janaya provided an outstanding level of service that truly made the process feel personal and special. Her attention to detail was remarkable—she listened carefully to our vision, offered thoughtful advice, and guided us through every decision with patience and expertise. Janaya’s dedication to understanding our preferences ensured the final design was everything we’d wanted and more. She took the time to explain the intricacies of craftsmanship, diamond selection, and customisation options, always prioritising quality and our peace of mind. What stood out most was Janaya’s genuine care in delivering a product that carried so much meaning. She kept us informed at every stage, answered questions promptly. If you’re looking for a blend of timeless craftsmanship, ethical quality, and heartfelt service, Taylor & Hart is the place to go—and ask for Janaya! We’ll cherish this ring forever and couldn’t recommend them more highly. Thank you, Janaya and Taylor & Hart, for making this milestone and purchase seamless and so unforgettable! 💍✨

Chet Manek [Verified buyer]

Excellent staff and value for money. They offered three complimentary CAD designs which definitely beats the competition. Mark was professional throughout and a great designer.

Cameron Bourne [Verified buyer]

Had a very positive experience purchasing a ring from Taylor & Hart. Mark was super friendly and approachable and took the time and care to answer all of my questions and concerns. He and the wider team really made sure it was a smooth process and am very grateful for their patience and expertise!

Jason Ting [Verified buyer]

Excellent service, and honest advice. Thanks so much!

Tom Bond [Verified buyer]

My experience of getting an engagement ring here was very good. The staff at the office were so helpful (especially given I turned up not knowing I should've booked an appointment). For someone who knew nothing about rings, they made the process of choosing one pretty seamless. If you are looking for a range of designs that you can then customize, I would highly recommend them. The main benefit has been the aftersales service. All through the production and delivery, they kept me up to date, and when we had a small issue shortly after delivery, they were very quick to rectify the issue and cover the cost. When you are spending on a higher-value item like this, I think this type of aftersales support is invaluable. P.S My fiancé said yes, so I assume she would also give 5 stars.

Matthew Thompson [Verified buyer]

My experience with Taylor & Hart has been absolutely fantastic from start to finish. Aurélie brought us up to speed on everything we needed to know, and went above and beyond to ensure the ring was delivered on time and the diamond was up to their high standards. The communication was perfect from start to finish.

Rajan Phull [Verified buyer]

I had a great experience ordering from Taylor & Hart. A big thanks to Pedro who helped in the design. Couldn’t recommend enough.

Haris Ansell [Verified buyer]