Serendipity

Thank you Mark for taking the time to respond to the many emails I send. Mark helped me throughout each step in my journey in designing and manufacturing the engagement ring of my choice. I would definitely recommend Taylor & Hart especially Mark no question was insignificant and he always responded extremely quick. It was a ‘YES’ by the way.

Davinia Scattergood [Verified buyer]

Mark was brilliant, smoothest process ever, beautiful ring, and simple process from designing to collection and after-sale service. 10/10 recommendation!

Nicholas Yiu [Verified buyer]

My partner and I were looking for some months for a trustworthy and well-established ring consultancy, but none of them came close to Taylor & Hart in the end. Our consultant, Emily was very patient with us from the beginning, as we made many iterations to our ring designs and exchanged many communications. Also, her knowledge and professionalism are very apparent and unrivalled. Not only was she able to inform us about the stones and metals we chose but she recommended alternatives which we didn't consider and ended up being our final choice.

Milan Patel [Verified buyer]

Excellent customer services. Maria handled my order and it went perfectly smoothly. ring arrived without delay and looked beautiful. Better than I could ever have imagined. Thank you Taylor & Hart.

Phil Everett [Verified buyer]

Very good service. At my appointment I was shown a lot of different styles and was given guidance across every aspect. Really friendly staff too, and the customer service after purchase has also been great.

Alex Stewart [Verified buyer]

We would 100% recommend Taylor & Hart’s custom ring service. At our initial meeting we got to view and try on some of their rings which was immensely helpful in deciding what we liked and what we could expect from a Taylor & Hart ring. Our consultant Aline did a brilliant job explaining all the options, answering our questions and making a quick design incorporating our ideas so we could get a feel for how it might look. Seeing the full 3D design animation was a fantastic part of the process. We asked a lot of questions at this point and requested some alterations too. Aline was very patient and provided advice and support at each stage of the ring creation. Presentation of the ring on receipt was lovely. We are over the moon with how the ring turned out. It is beautifully made and I feel that all our ideas and requests were fully understood and brought together perfectly. Thank you Taylor & Hart!

Charlotte Heeley [Verified buyer]

Great personal service from Maria Lalana, would highly recommend.

David Wilkinson [Verified buyer]

I wanted to buy an engagement ring and after looking online for the best shop, a friend of mine sent me to Taylor & Hart. He enthusiastically endorsed the showroom and the people working for this company. I ended up buying my ring here. It was a great experience. I received quick feedback and all the information I needed from the Customer Services. I also went to the showroom in Bond Street and Patrick assisted me during the full process. He was great. I received my ring within the provided ETA. I highly recommend Taylor & Hart.

Luigi Marino [Verified buyer]

Brilliant service and lovely helpful staff. Got in contact about wanting to buy an engagement ring and was helped along the way by Emily who was always really quick to reply. Ring was delivered on time and was absolutely beautiful! Couldn’t ask for a better experience.

Greg Steele [Verified buyer]