Faith

Such a great experience with Taylor & Hart. My consultant was Michelle and she always got back to me really quickly if i had any questions or alterations I wanted making for my engagement ring design. The entire experience from start to finish was perfect and I’d highly recommend Taylor & Hart to anyone.

Adam Allison [Verified buyer]

Beautiful rings and amazing customer service. Aline and the rest of the Taylor & Hart team were incredibly patient and helpful in selecting the perfect design. The complementary resizing was much appreciated and the whole process was absolutely seamless. Me and my partner couldn't recommend them more!

James Robins [Verified buyer]

Thank you so much for creating a beautiful ring which my fiancée will treasure for the rest of her life. Emily was the perfect designer and helped us narrow down our choices and had a great knowledge of different designs and diamonds. My fiancée and I would 100% recommend Taylor & Hart to our friends and family. Emily kept me in the loop at every stage from creating the ring to delivery. We will certainly be using Taylor & Hart again for our wedding rings.

Jacob Hutchinson [Verified buyer]

I recently had the pleasure of purchasing an engagement ring from T&H and it was a decision that I will cherish forever. The ring I received is a testament to T&H’s exquisite craftsmanship and eye for detail. What truly impressed me was the outstanding customer service provided by their representative. Despite the inherent challenges of online shopping (I am not based in the UK so I couldn't visit their boutique in London), the T&H team made the process seamless and personal. The customer service representative was exceptionally helpful, walking me through the details with patience and expertise, ensuring that the final product was exactly what I envisioned. The convenience of online shopping combined with the personalized attention I received from T&H is unparalleled. Truly. And so are their prices - no local jewelry store that I've visited (and I've visited quite a few, both small and the big-brand ones) could offer the same quality and size of the diamond in a competitive price. For anyone looking for a hassle-free online jewelry shopping experience with a personal touch, T&H Jewelry Store is the place to go! Their dedication to customer satisfaction and the high caliber of their jewelry pieces make them a standout choice. I am thoroughly impressed and deeply grateful for the stunning engagement ring that will forever symbolize this special chapter in my life. Thank you, T&H, for your dedication to excellence.

Tomek Jurkowski [Verified buyer]

The experience was seamless and Janaya did an excellent job with the consultation and gemstone selection. Highly recommended!

Edgar Baumler [Verified buyer]

Emily and the whole team were amazing. Guided me through the process and gave the best advice. Absolutely recommend!

Samad Naheem [Verified buyer]

Taylor & Hart have been fantastic from start to finish. Michelle specifically looked after me with her helpful approach and great suggestions. Nothing was too much trouble especially with someone who wasn’t really sure where to start. I could not recommend Taylor & Hart for someone looking to get that special something!

Greg Heasman [Verified buyer]

Excellent service, both by Douglas and the Customer Care Team. Douglas was very helpful throughout the process, answering queries promptly and providing photo images when requested. I particularly liked that I was given time to think and I didn't feel under any pressure to commit. The Customer Care Team kept me updated on expected completion and delivery. The ring is beautiful and I shall treasure it. I highly recommend the bespoke experience with Taylor & Hart.

Catherine McNaught [Verified buyer]

Would recommend to anyone. Great communication throughout the process, very helpful service from Michelle. Little confusion on delivery but arrived on the date stated in discrete packaging. Came with a jewellery drawer to store papers and the ring box in which was a very pleasant surprise.

Sam Buckley [Verified buyer]

Taylor & Hart where fantastic throughout my experience, from the design suggestions they made to me and my own requests to them, nothing was to much trouble. I can’t recommend them highly enough first class in every way! A special thank you to Maria, who helped me throughout the whole process.

Ross Mockford [Verified buyer]

Taylor & Hart really helped me with the task of choosing a ring. They made the experience personal and very easy for me, and helped with each and every step. I would recommend this service to anyone who is very busy or travels a lot, as Taylor & Hart do a lot of the work for you!

Jack Wagstaff [Verified buyer]

My now fiancé loves her ring, and the Taylor & Hart team gave me exactly the right level of direction and advice to make sure I made a good choice.

Jordan Rosamond [Verified buyer]

Professional, personal and communicative. Fantastic experience with T&H and Georgina was brilliant!

Miles McLeod [Verified buyer]

Initially attracted by an easy to use website with attractive products. Very competitive prices (better value than competitors) and very positive reviews across many platforms provided reassurance. Booking a consultation was easy, and Mark my consultant was very helpful and answered all of my questions, even allowing the session to overrun to cover everything. What's more, he never pressured to purchase at any point. Mark continued to offer timely support via email after my consultation whilst I continued to search for the right stone. Finally I had a 10% cashback benefit through my work benefits which just allowed me to stretch my budget that little further for the best outcome. Also helpful to have chance to resize and have yearly cleaning for free - all positive! Glad I chose Taylor & Hart since purchase and delivery were all easy. One tiny improvement would be more updates once purchase made - I had to reach out for an update very close to estimated delivery time since I'd heard nothing but a generic "We're on track" email a few weeks earlier. But when I did reach out, again response was fast and helpful, so another positive. Pleased to say, my now fiancée said yes! And she absolutely loves the ring! Thanks to all at T&H - I would definitely recommend to others.

Dean Crispin [Verified buyer]

Taylor & Hart have proven to be a great option and I would strongly recommend them to anyone in the market for an engagement ring. The whole process with them was so easy, from booking an initial viewing appointment through to picking up the ring. Georgina was incredibly helpful and talked me through the different types of diamond: the 4Cs as well as lab grown vs natural etc. though I would of course recommend you do your own research as well! What could have been a stressful process was made enjoyable through the support of Taylor & Hart. My fiancee's ring is beautiful and I really appreciate the help and responsiveness of Georgina from the team. I can't wait to go back and have the engagement ring engraved. Thank you!

Tomos Davies [Verified buyer]