Marula

I worked with Eloise on the design of the ring. She was so helpful, making great recommendations and always so accommodating to me numerous questions. The result was excellent and I have a very happy Fiancée! Thanks to Eloise and the great T&H team!

Cliff Bunting [Verified buyer]

I could not be happier with the assistance I received from Taylor & Hart, Eloise was very polite and helpful throughout and was able to pick the perfect size for the ring I ordered just from a few pictures, the ring itself was perfect and comes with a leaflet that gives full details on the diamonds, thankfully everything worked out perfectly on the day as you can see from the photos attached and I would like to thank Eloise and Taylor & Hart for all their help.

Richard T [Verified buyer]

I spent a long time researching our marriage jewellery, we went with T&H for both our engagement and bands and the team were amazing. Dahlia helped me find and create the exact vision I had in my mind for our engagement and Harriet went above and beyond for our bands, putting our needs right at the top of her priorities and even got us access to an early product line before launch. Can’t thank or rate them highly enough.

Aaron S [Verified buyer]

Amazing service and products. Time between consultation, purchase and delivery was very quick. The ring was amazing as expected. Would definitely recommend and would return in the future for any further jewellery purchases.

Joseph M [Verified buyer]

From start to finish, Florencia and the team have provided an excellent level of customer service and satisfaction in the custom piece of jewellery. Thanks to the team and I’m sure we’ll be back!

Fraser L [Verified buyer]

I could not be happier with the assistance I received from Taylor & Hart, Eloise was very polite and helpful throughout and was able to pick the perfect size for the ring I ordered just from a few pictures, the ring itself was perfect and comes with a leaflet that gives full details on the diamonds, thankfully everything worked out perfectly on the day as you can see from the photos attached and I would like to thank Eloise and Taylor & Hart for all their help.

Richard Treanor [Verified buyer]

Amazing service and products. Time between consultation, purchase and delivery was very quick. The ring was amazing as expected. Would definitely recommend and would return in the future for any further jewellery purchases.

Joseph Metts [Verified buyer]

From start to finish, Florencia and the team have provided an excellent level of customer service and satisfaction in the custom piece of jewellery. Thanks to the team and I’m sure we’ll be back!

Fraser Lodge [Verified buyer]

Excellent service and a fantastic ring! Thanks to Maria for the updates and answering any and all questions. Thanks to all the team at Taylor & Hart.

Eunan Maguire [Verified buyer]

Everyone at Taylor & Hart was amazing with me. They worked with me to personalize the engagement ring and make it THE ONE, my now fiancé loves it, we are so happy. Can't recommend Taylor & Hart enought, amazing quality of both product and people.

Rui Braga [Verified buyer]

Can’t thank Taylor & Hart enough. I was able to choose the perfect ring for my now fiancé. She was over the moon. The service was amazing and any questions I had they got back to me extremely quickly. Would recommend to anyone. Thank you again.

Jack Bosworth [Verified buyer]

I ordered a bespoke engagement ring with Taylor & Hart, and they did a fantastic job. The consultation & design process was very clear, super professional and had that air of class that you'd expect when spending a significant amount of money, without veering into any sort of old-world, overly pretentious atmosphere. My designer, Flor, was really great at guiding me through the initial consultation, adding some more personal touches to make it feel a bit more special, as well as listening to, iterating upon and implementing my ideas to produce a really special ring for my partner (who loved it!) As an extra note, I was actually simultaneously talking to other jewellers to see what designs they could come up with using the same inspiration. These competitors either couldn't design a ring to my specifications, or what they put forward wasn't quite right - Flor did a better job than anyone else I could find in bringing what I was looking for to life! After all of the designing, I was confident that production would go smoothly, and picking the ring up was easy as pie. I'd absolutely recommend Taylor & Hart to anyone looking for bespoke jewellery, especially if you're looking for an engagement ring!

Danny Hunn [Verified buyer]

Fantastic, prompt service from everyone I engaged with. Were willing to help me out when I had sort of left things to the last minute! The ring they designed was fabulous and well received. Want to say I would use them again but hopefully never for another engagement ring!!

Aaron Whitburn [Verified buyer]

Absolutely fabulous service from start to finish, the ring was stunning! A special shout out to Douglas who worked very closely with me through the whole design, quote and order process.

Jon Tallis [Verified buyer]

Booked a consultation with Georgina to find an engagement ring for my partner. Georgina was incredibly helpful in guiding me through the process of picking a design and a diamond, and kept me up to date throughout. The fiancée loves the ring!

Aidan Tallon [Verified buyer]

From the moment I spoke to Michelle, I was grilling her with lots of silly questions. Michelle was so patient with me, I asked for very honest feedback based on my requirements and Michelle answered honestly, professionally and really put my mind at ease. I was walked through the whole process, no pressure to buy a ring but was very happy to go into detail. My ring was delivered on the specific date I requested so no accidents happened. I would highly recommend Taylor & Hart and hopefully never have to use there services again 😬 ( but if I did, I would use them again for sure).

Mathew Wilkin [Verified buyer]

I customised an engagement ring for my fiancé and I would like to break my review into two halves. Firstly the design, purchase and receiving of the ring, I had my fiancé ring customised and the process with my designer Michelle was sublime! Nothing was too much and I was provided with renders at every step of the way. The ring arrived roughly 4 weeks after purchase and it was stunning! Better than the renders made it look and my fiancé loved it! The only slight issue occurred when the ring didn’t fit, I must stress that I didn’t have the size needed so we went from an estimate based on photos on my fiancé’s hand, so needing a resize was fair enough! We sent the ring back and made use of the sizing service in London. This is where my only gripe lays, we were told initially that it would be a 10 working day turnaround which we were more than happy with, and we were now dealing with customer care. However after the 10 days were up customer care got in contact to say it would be another 20 working days in order to remake the ring to the correct size, we weren’t over the moon about the amount of time but couldn’t really argue. Then communication stopped, even after emailing customer care directly for an update. It was only after emailing Michelle (my designer) that customer care got back in touch and actually provided a date for completion and delivery. We then got the ring back and it is perfect! In summary, the design and order process was amazing, first class in every way. The customer care however could use improvement. I would fully recommend you buy your engagement ring here as the quality is simply first class, but make sure you have the correct ring size so that you don’t have to send it back.

Sam Woodrow [Verified buyer]