The Custom Process
A personal service from the second you schedule a consultation, to the moment you both say "I do".
Create your design
Begin by chatting with your designer about your ideas and inspirations. Your designer will sketch some initial ideas so you can pick your favourite. Expect guidance on ring sizes, how to get the most out of your price point, and a design page where all your quotes and ideas can live in one place.
Choose your gemstones
After you’ve decided on a design that best captures your love story, your designer will give you some options for your centre diamond or gemstone within your quote. From these options, you pick the one that speaks to you.
Your ring is complete
You’ll receive a check-out page to place your order. Once placed, we’ll secure your centre gemstone and get started on crafting your bespoke engagement ring. It takes 4-5 weeks for our workshop to craft your ring (some complex designs may take longer) and we’ll keep you updated on our progress throughout.
What happens next
Relax while we craft your ring
We will keep you up to date on your ring’s progress via email so that you can relax whilst our craftsmen cast, set and hand-finish your unique ring. As we are creating a completely customized piece of jewelry, this custom process can take up to four weeks but we will notify you when it’s ready for delivery or collection.
Packaging and delivery
As part of our commitment to excellence, we personally inspect every ring to ensure it is produced to the highest standards before placing it into our beautiful packaging. You can choose to either collect your ring in-store or have your ring delivered, free of charge, by FedEx (US or international) or Royal Mail Special Delivery (UK). Whichever you choose, we are here to make the experience as memorable as possible for you.
Ready to get started? Browse our collection of diamond engagement rings here.
