Careers

Taylor & Hart – Sofia

Taylor & Hart is an e-commerce bespoke jeweller specialising in engagement rings and wedding bands. We have graduated the famous Techstars accelerator program in Boston, USA with other 11 companies out of 2000 applicants. We’re looking for a Senior Symfony Developer to join the tech team.

Our tech team consists of entirely Senior Symfony/Full-Stack Developers, where everyone is focused in one or more subsystems of the whole product. Our workflow is based on bi-weekly Agile SCRUM. The role is based in Sofia, Bulgaria, in a central location with excellent transport links.

Key Responsibilities

• Implement project modules/solution components according to the project requirements
• Follow the project/company standards and team working procedures
• Follow project instructions, reporting to the Project Manager
• Participate in Quality Assurance related activities such as design and code reviews, unit and integration testing, etc.

Key Skills

• At least 2 years of professional experience with PHP
• Deep understanding of PHP (preferably version 7+)
• 2 years of experience with Symfony 2+ (4 is preferred) framework and its core components
• Very good understanding of relational databases (in particular MySQL)
• Working experience with version control systems (preferably git)
• Experience with API integrations
• Understanding of fundamental design patterns
• Good communication skills
• Team player
• Desire to learn and advance
• Good spoken and written English language skills
• Understanding of HTML5 and CSS3
• Understanding of JavaScript and jQuery

What we offer

• A generous salary plus bonus dependent on experience
• Full time employment contract
• Opportunity for professional development
• Opportunity to visit and work with the London team
• Opportunities to attend company-subsidised development conferences and training events
• Flexible working hours and generous holiday allowance
• A very enjoyable work culture

To Apply

Please apply by emailing [email protected] with your CV, cover letter, and a list of the three greatest projects you’ve worked on that make you proud.

Taylor & Hart – Sofia

Taylor & Hart is an award-winning ecommerce bespoke jeweller specialising in engagement rings and wedding bands. We offer customers the opportunity to create a high-quality custom engagement ring or jewellery piece through a seamless process – facilitated by our consultants in our showrooms in London and New York, and via online communication channels.

We’re looking for a Customer Acquisition Manager to join our team in our office in Sofia, Bulgaria. The role will be tasked with ownership and execution of paid marketing and conversion optimisation efforts, across all major direct response online channels (and collaboration on some offline marketing efforts) to drive customer growth at scale. Focus of efforts will be on AdWords, Paid Social (Facebook, Instagram, Pinterest, Quora), Display & Affiliates.

Key Responsibilities

• Owning end-to-end execution of marketing campaigns across all paid marketing channels, including budgeting, optimisation, and measurement/reporting
• Execute day to day strategic marketing tactics and manage key marketing projects across: paid social (Facebook/Instagram/Pinterest), Adwords, PLAs, Youtube, affiliate, direct mail, display, native ads, podcasts, and direct media buys
• Coordinate and partner with any of our agencies, vendors and ad platform representatives to ensure proper campaign setup, execution, and optimisation
• Manage and scale media spend across channels while actively optimising towards meeting profitability goals, lowering CACs, and higher CLVs
• Partner with our content team to improve our landing page experiences
• Create a process for A/B testing campaigns, creatives, audiences and landing pages
• Work with design team to develop new creatives and landing pages, based on insights from prior performance and testing
• Analyze marketing channels and website performance data daily/weekly across multiple key areas of the business, with recommendations on ways to further optimise for scale
• Manage acquisition marketing projects, ensuring clarity in roles and responsibilities, objectives and KPIs, ensuring clear communication across the organisation
• Use an experimentation and testing methodology to implement and track the success of key tactics and projects

Key Skills

We’re looking for a curious, analytical, results-driven performance marketing expert to build and execute on the overall paid marketing strategy with the goal of scaling customer growth within our target CPAs, and increasing CLV through effective marketing and remarketing campaigns.

• 3-5 years of SEM, paid social, video, display and remarketing experience where you’ve delivered big results through data-informed analysis for a B2C brand
• You’re proficient in tactical end-to-end execution of ad campaigns across paid social, SEM, display and video (Facebook, Instagram, Adwords, Youtube, Gmail, GDN, Pinterest, Quora)
• We are looking for someone who is entrepreneurial and strategic, with a track record of delivering ROI and truly passionate about growing as a best-in-class growth marketer for an emerging, mission-driven consumer brand.
• You’re data-driven and performance-oriented, familiar with multi-touch attribution modelling and optimising for channel-level CLVs/CPAs
• Experience with affiliate campaigns a major plus
• Ability to deep dive into performance data on a daily basis, drawing conclusions and making optimisation recommendations based on data
• Familiar with a variety of web analytics and marketing platforms (Google Analytics, Google Optimize, Facebook, Salesforce Marketing Cloud, etc.)
• You’re a highly organised, energetic, self-starter who takes initiative and works effectively with little oversight.
• Close attention to detail and ability to manage multiple projects at a high-volume
• Bachelor degree required or equivalent work experience with a measurable track-record of success, supported by ROI outcomes
• Native-level English is preferred

What we offer

• Competitive compensation plus bonus dependent on experience
• Full-time employment contract
• Opportunity for professional development
• Opportunity to visit and work with the London team
• Opportunities to attend company-subsidised development conferences and training events
• Flexible working hours and generous holiday allowance
• A very enjoyable work culture

To apply

Please apply by emailing [email protected] with your cover letter and CV.

Taylor & Hart – City of London

Taylor & Hart is an e-commerce bespoke jeweller specialising in engagement rings and wedding bands. We use browser based rendering and 3D printing to help turn our customers’ ideas into fine jewellery, as well as, selling from an established collection range. We’re looking for a Junior CAD Jewellery Designer to assist the design team in creating production-ready CAD files. We’re based in the City of London (Monument) with excellent transport links.

Key Responsibilities

• To model CAD files based on briefs and drawings provided by the sales team. Files must be technically sound, adhering to specific technical details that will be specified by our CAD Manager and production team.
• Assisting CAD Manager and Creative director in creation of new collection ranges.
• Technical specification sheets will also be needed for all CAD files with basic dimensions and production details.
• Save all designs and maintain in a database for the sales and design teams.

Key Skills

• Expert knowledge of jewellery CAD software (specifically Matrix and Rhino)
• 3+ years working experience of CAD software
• Previous fine jewellery experience, preferably engagement rings
• Experience in Photoshop is preferred
• Proactive approach, looking out for new developments in the software/hardware world
• Able to work to tight deadlines
• Knowledge of common jewellery techniques that can be applied when creating the CAD files is also advantageous. (i.e. stone setting, casting, soldering, etc.)
• Applicants should have a University Degree, or equivalent, in a relevant subject (3D Design, Jewellery Design, Product Design etc)

Ideal Candidate

• Ideal Candidate
• Highly creative with a good eye for emerging trends
• Ability to work independently and within a team
• Adaptability and entrepreneurshipSpecialist jewellery CAD experience (e.g Zbrush)
  Experience creating photorealistic render images

What we offer

Salary up to £30,000 plus bonus depending on experience

Flexible working hours and generous holiday allowance

Opportunities to develop skills by working in a technology and design focused company.

Fast growing business with the potential of becoming a major player in the global jewellery industry.

A very enjoyable work culture.

To Apply

Please apply by emailing [email protected] with your cover letter, CV and digital portfolio.

Taylor & Hart – City of London

Taylor & Hart is an e-commerce bespoke jeweller specialising in engagement rings and wedding bands. We offer customers the opportunity to create a high-quality custom engagement ring or jewellery piece through a seamless process – facilitated by our consultants in our showroom and via online communication channels. We’re based in the City of London (Monument) with excellent transport links.

Key Responsibilities

• Meeting & exceeding sales targets while providing an excellent level of customer service
• Developing an in-depth knowledge of the products & the brand and convey this with pride & enthusiasm to customers
• Responding to customers via e-mail, phone, LiveChat and WhatsApp to ascertain and advise on their requirements
• Meeting customers for face-to-face consultations in our London office
• Guide customers through our bespoke design service, often by designing through sketches and/or briefing our CAD designers
• Preparing and sending quotations for engagement, jewellery and wedding rings
• Assisting in the selection of diamonds and gemstones for new or existing orders
• Communicating with our designers and crafters about specific customer requests
• Following up with customers after their order for after-care issues and to solicit reviews

Ideal Candidate

• University degree and/or Gemmologist qualification is preferred (though not required)
• Retail/Sales experience in jewellery is required
• Experience or training in design is preferred
• A superb communicator (native English level)
• Interest in developing knowledge and expertise in diamonds and gemstones
• Adaptable user of different technology systems
• Friendly, polite and honest in all dealings with our customers and colleagues – you will be representing the Taylor & Hart brand
• Ability to work in a fast-paced and changing environment
• Ability to work autonomously – our company has a flat hierarchy where people are empowered to work independently
• Ability to build rapport, show empathy with customers and colleagues and nurture relationships on a daily basis
• A demonstrable track record of loyalty
• Ability to work towards deadlines and targets
• Organised & responsible

What we offer

£27,000 base salary + sales commissions

Average T&H consultant takes home £37K+ per year. The best-performing consultants take home over £45K/year

• Annual appraisal and promotion opportunities
• The opportunity of joining a fast growing business which has the potential of becoming a major player in the global jewellery industry
• Buy jewellery for yourself at cost price
• A very enjoyable work culture

To Apply

Please apply by emailing [email protected] with your cover letter, CV and answers to the following two questions.

1. Which are your favourite brands and why?
2. If you were a product, which one would you be and why?

Taylor & Hart – City of London

Taylor & Hart is an e-commerce bespoke jeweller specialising in engagement rings and wedding bands. We offer customers the opportunity to create a high-quality custom engagement ring or jewellery piece through a seamless process – facilitated by our consultants in our showroom and via online communication channels. We’re based in the City of London (Monument) with excellent transport links.

The Design Assistant Programme

The goal of the programme is to train and develop our candidate to transition into a full time Design Sales Consultant role within 12-18 months. Throughout the programme, your role will be multifaceted as you learn about every part of the company:

• Assisting Design Consultants: Your primary day-to-day responsibilities will be to assist design consultants in their tasks. Tasks include sourcing gemstones and diamonds, creating quotes, seeing customers, creating designs and communicating via Live chat, Whatsapp, on the phone, e-mail and in person.
• Production & Sourcing: Learn how our rings and jewellery pieces are made; where our gems come from; assist the team in creating and delivering stunning products to customers around the world.
• Customer Service: Communicate with customers who’ve placed an order, update them on our progress and assist those who return with after-sales enquiries.
• Consulting Customers: When you’re ready, we will introduce you to your first potential customers. You will be able to quote them, work with our CAD designers to produce a design for them and source them a stunning diamond or gemstone.
• General Administration: During the programme, we will also ask you to assist around the office with collections and deliveries to our craftsmen in Hatton Garden (Farringdon), and ad hoc admin work.

Key Responsibilities

As part of the programme, all training will be provided:

• Developing an in-depth knowledge of the brand and product ranges; conveying this with pride and passion to customers
• Learning about diamonds/gemstones and assessing their quality
• Working with the production team and learning how jewellery is made
• Responding to customers via e-mail, phone, Live Chat and WhatsApp to assess and advise on their requirements
• Preparing and sending quotations for engagement rings, wedding rings and jewellery
• Meeting customers for face-to-face consultations in our London office (Monday to Friday–can be between 9am-7pm; 1-2 paid Saturdays monthly 10am-6pm)
• Assisting in the selection/collection of diamonds/coloured gemstones for new or existing orders
• Using Salesforce (Customer Relationship Management software) to update customer and order details
• Communicating with our in-house CAD designers
• Assisting the marketing team in producing content for the website/social media
• Working with design software (Photoshop & Illustrator) and rendering software (Sketchfab & Countersketch) to assist the team

Ideal Candidate

• University degree and/or Gemmologist qualification is preferred
• A superb communicator (native level English proficiency)
• Interest in developing deep knowledge and expertise in diamonds/gemstones
• Adaptable user of different technology systems
• Friendly, polite and honest in all dealings with our customers and colleagues
• Ability to work in a fast paced and changing environment
• Ability to work autonomously–our company has a flat hierarchy where team members are empowered to work independently
• Ability to build rapport and show empathy with customers and colleagues.
• A demonstrable track record of loyalty
• Ability to work towards deadlines
• Organised and responsible

What we offer

£19,000/year base salary + sales commissions (only when you have been assigned your own customers)

Upon completion of the Graduate Programme and promotion to a Design Consultant, £27,000/year + sales commissions.

• The opportunity of joining a fast growing business which has the potential of becoming a major player in the global jewellery industry
• Buy jewellery for yourself at cost price
• A very enjoyable work culture

To Apply

Please apply by emailing [email protected] with your cover letter, CV and answers to the following two questions.

1. Which are your favourite brands and why?
2. If you were a product, which one would you be and why?

Taylor & Hart – City of London

Taylor & Hart is an e-commerce bespoke jeweller specialising in engagement rings and wedding bands. We use browser based rendering and 3D printing to help turn our customers’ ideas into fine jewellery, as well as, selling from an established collection range. We’re looking for a Junior CAD Jewellery Designer to assist the design team in creating production-ready CAD files. We’re based in the City of London (Monument) with excellent transport links.

Key Responsibilities

• Assisting design team to produce production ready files for collection jewellery (e.g. resizing rings, changing collet sizes). Files must be technically sound adhering to specific technical details that will be specified by CAD Manager and production team.
• Working with CAD Manager to develop CAD skills and ultimately assist in creation of bespoke designs.
• Technical specification sheets will also be needed for all CAD files with basic dimensions and production details.
• Save all designs and maintain in a database for the sales and design teams.

Key Skills

• Knowledge of jewellery CAD software (specifically Matrix and Rhino)
• 1+ years working experience of CAD software
• Experience in Photoshop is preferred
• Proactive approach, looking out for new developments in the software/hardware world
• Able to work to tight deadlines

Ideal Candidate (preferred skills but not required)

• Highly creative with a good eye for emerging trends
• Previous fine jewellery experience, preferably engagement rings
• Knowledge of common jewellery techniques that can be applied when creating the CAD files is also advantageous (i.e. stone setting, casting, soldering, etc.)
• Specialist jewellery CAD experience (e.g Zbrush)
• Experience creating photorealistic render images
• Ability to work independently and within a team
• Adaptability and entrepreneurship

What we offer

Salary up to £20,000 plus bonus depending on experience.

Flexible working hours and generous holiday allowance.

Opportunities to develop skills and progress in role by working in a technology and design focused company.

Fast growing business with the potential of becoming a major player in the global jewellery industry.

A very enjoyable work culture.

To Apply

Please apply by emailing [email protected] with your cover letter, CV and digital portfolio.